Testimonials
Barry
Apr 2026
I've known Russell most of my life. There are a lot of good reasons to keep business and friendship separately, it is with pure sincerity, that I can share that I knew that dealing with Russell this would never be an issue. It wasn't. To have such professionalism, speed and interest from a friend made things less emotional, straightforward and just plain easy. That's an art in sales I've learned.
Jason
Apr 2026
This has been the 4th house we have purchased with Russell as our agent. He maintained contact with us through out the process offering guidance along the way. Provided answers to our questions in a timely manner. I would not hesitate to refer Russell to family and friends. Great job Russ!
Claire
Apr 2026
We've relied on Russ for our family's real estate needs for many years. His calm, steady approach and sharp negotiating skills were crucial during our recent sale. We especially appreciated his prompt availability for questions through text and phone, and his helpful referrals. Thank you, Russ!
Shannon Dupuis
Apr 2026
I’ve had the pleasure of working with Russell Underhill on several occasions, both for purchasing and selling properties, and I can confidently say that he is the best in the business. Over the years, my family and I have relied on Russell for all our real estate needs, and each experience has been nothing short of excellent.
Experience & Market Knowledge:
With years of experience in the Ontario real estate market, Russell has consistently demonstrated a deep understanding of local market trends, pricing, and neighborhood dynamics. Whether buying or selling, he always knows exactly where to focus based on our needs. His expertise has helped us make smart, informed decisions every time.
Reputation & Reviews:
I was first introduced to Russell many years ago. We've worked together on multiple transactions, and we’ve always been impressed by his professionalism. His stellar reputation is well-earned, and it's clear why so many people trust him with their real estate needs.
Licensed & RECO Registered:
Knowing that Russell is licensed with the Real Estate Council of Ontario (RECO) provides us with peace of mind that he adheres to all the regulatory and ethical standards required in Ontario. His thoroughness and commitment to upholding the highest standards of professionalism are something we’ve always appreciated.
Communication Skills:
One of the things that sets Russell apart is his exceptional communication. Whether we're buying, selling, or just asking questions, he always takes the time to listen carefully and respond promptly. We’ve never felt out of the loop—Russell is always quick to update us and ensure we understand every detail.
Local Expertise:
Over the years, Russell has become an expert in the Ontario real estate market, especially in the areas we are interested in. From school districts to future development plans, his local knowledge has been invaluable. His insight has made a huge difference in helping us find homes that suit both our current and future needs.
Negotiation Skills:
Whether selling or buying, Russell is an exceptional negotiator. We've always felt confident knowing he is advocating on our behalf, and his skill in securing favorable prices and terms has been proven time and time again. We’ve walked away from every deal feeling like we got the best deal possible.
Marketing & Networking:
For the properties we’ve sold, Russell has provided top-notch marketing services. From professional photography to well-crafted listings and a strong online presence, he ensured our homes were showcased to the right audience. His extensive network also helped us find qualified buyers quickly and efficiently.
Professionalism & Integrity:
What keeps us coming back to Russell is his unwavering professionalism and integrity. He is always honest, transparent, and provides sound advice, even if it’s not necessarily what we wanted to hear. We trust him completely to act in our best interests and give us clear, reliable guidance throughout each transaction.
Attention to Detail:
The level of detail Russell puts into each deal is unmatched. Whether it's reviewing contracts, keeping track of deadlines, or making sure every part of the process goes smoothly, we’ve never had to worry about missing something important. His thoroughness has been crucial in ensuring that every transaction goes off without a hitch.
Availability & Time Commitment:
Another reason we continue to work with Russell is his availability and commitment to us. Whether we need to view a property on short notice or have a last-minute question, Russell always makes time for us. He truly goes the extra mile to ensure we feel supported and confident every step of the way.
In conclusion, I highly recommend Russell to anyone looking to buy or sell in Ontario. My family and I have worked with him for multiple transactions, and he has never disappointed. His combination of experience, knowledge, and commitment to clients makes him the best choice for anyone navigating the real estate market.
Andrew
Apr 2026
My wife and I tasked Russell to find us a house that checked all our boxes. He worked tiredlessly to gather information, arrange showings, schedule inspections and ultimately close the deal on the perfect property for us. I mean it seemed to me he was always available to answer our calls, texts and emails, no matter the time, or the day of the week. Service like that is very rare and we could not be happier with our dealings. Thank you Russell.
Laura Neidhart
Apr 2026
Russell has been great to work with as a first time home buyer! He shared with us a great degree of knowledge about homes in the Ottawa area and key things to look out for, walking us through this (sometimes overwhelming) process. Really appreciate having him as our realtor.
Lindsay
Apr 2026
Russ was so helpful with every step of selling our home. Always kept us informed, quick to respond to our questions and willing to go the extra mile to help.
Cindy McRae, Ottawa
Apr 2026
Our mortgage broker recommended Russell Underhill as a great and trustworthy realtor. We are very happy we listened to her! He listened to our concerns, and really walked us through the sales process. I highly recommend Russell for anyone wanting a smooth home sale!
Pena-Gutierrez Family, Kanata
Apr 2026
From the moment Russell Underhill walked into our home he made us feel like family. He is so confident, knowledgeable and professional. He saw our home as his own, He understood our needs throughout the process and made each step a positive one. We are very thankful for his help in making this milestone a memorable one!
Pat Burman Kanata
Apr 2026
Russ is great, knowledgeable easy to deal with especially when trying to buy a house in these crazy times. We had to try numerous times to find the 'one' but Russ was patient and extremely helpful the whole way. He approached every house with an attention to detail making sure that both the positives and negatives of each were easily laid out. That made it much easier to make a final decision. Thank you again for your expertise and help with this huge life changing experience.
Pat
Al Ottawa
Apr 2026
Russ helped me through the search, offer, and ultimate purchase of my first house. He was able to help me stay realistic, and offer guidance when I went a little offside. I would highly recommend him to any buyer.
Jennifer Picard
Apr 2026
I would recommend Russell Underhill to anyone looking to purchase or sell a home. He was patient and understanding of our needs and concerns and took the time to answer all of our questions. In these extraordinary circumstances (Covid 19), Russell was well prepared and ensured our safety and that of the home owners, it made the experience a little less stressful. We are very happy we chose Russell to help us purchase our forever home!
Mel from Barhaven
Apr 2026
Russ guided us through a major decision in a most difficult economic time. We couldn't have done it without him!
Jessica Cabrero
Apr 2026
Thank you Russ for making this process so easy for us, and always listen to my questions! We wouldn’t have made it without you!
Meaghan and Ryan Smith, Ottawa
Apr 2026
Russell Underhill was amazing!!! He was so patient with my long list of questions and always got back to me very promptly. I felt that Russell Underhill really understood what our goal was and did everything he could to get us there as quickly as possible. He helped us reach our goal with our home being on MLS for only 1 week! Thank you
Ted Burch Kanata
Apr 2026
When purchasing a house in a low inventory Sellers market you need an agent. Someone who is knowledgable and patient beyond words and has your best interests at heart.
Russel is genuine. During our sale and purchase he was responsive to texts. An excellent resource during showings. Always personal, professional and patient.
Alexis Crosby, Ottawa
Apr 2026
Russell guided us through the purchase of our first home. We had no idea what we were doing, but he was patient and professional and explained it all to us, every step of the way. He put or minds at ease and helped us achieve our goal of owing a house !
Malaya - Ottawa
Apr 2026
Russell was extremely helpful and in a very short period of time he was able to successfully successfully acquired our dream home. He is an excellent Agent, I will recommend him to my friends.
Scott M Barrhaven
Apr 2026
Russell Underhill took the stress out of home buying. Russell's knowledge of the Barrhaven area was a huge asset. I would recommend Russell Underhill to family and friends.
Jillian and Chris Gauthier, Stittsville
Apr 2026
We couldn't be happier with the service, expertise and dedication shown by our realtor, Russell Underhill. When selling our home, Russell was extremely helpful in giving us ideas on how to prepare our home for quick sale. He was able to recommend some quick and easy fixes, touch ups and staging tips that undoubtedly helped to sell our home in just one day. When looking for our new home, Russell was knowledgeable of our desired neighbourhood and gave informative and helpful feedback on all houses we viewed. Even when we were out of the country on vacation, Russell kept us in loop and was sure to touch base with us on a regular basis. When purchasing our new home, Russell's experience and professionalism was key in our offer being accepted in a multiple offer situation. Our family couldn't be happier - we have our perfect home in our perfect neighbourhood all thanks to Russell!
Gail Prevost
Apr 2026
Russell was very polite,knowledgable about my area,easily accessible and very helpful in selling my house.
Michaela Alexis
Apr 2026
We have nothing but fantastic things to say about Russell. As first time home buyers, the purchase process can seem daunting, but Russell took the time to not only show us properties, but also educate and guide us throughout. Russell was super patient with us, and he got back to us immediately whenever we needed him. We wanted to work with Russell because he made us feel at ease and really helped to walk us through the process. He actively listened to our feedback on each property, and his communication was top notch from the beginning. Russell truly goes above and beyond for his clients, and we will definitely be referring friends and family to him at every opportunity. Russell rocks!
Louise Joly, Kanata
Apr 2026
We met Russell when we purchased our first house so we did not hesitate on second to use him again for the sale of our house. Russell is a very knowledgeable, very smart and a very nice person to work with.
I would and have recommended Russell numerous times.
Megan Harris, Orleans ON
Apr 2026
Knowledgeable, trustworthy, easy to talk to. Excellent commutation and ease of process. Easy to contact for any questions. A pleasure to work with.
Jan Kupecz, North Grenville
Apr 2026
Russ Underhill is one of the best realtors I have worked with. He is patient, professional, understanding and honest. Russ truly works for you. He listens and he works hard to produce results. I would not hesitate to recommend him and work with him again.
